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TIAO (Tourism Industry Association of Ontario) Needs Your Input - Survey #3 and Results from Survey #1 and #2



TIAO Survey 3.0 - We Need Your Input

During this challenging time, we are working with all of our tourism partners at a provincial and municipal level.

Help us build the most comprehensive picture of the latest developments on the front-line with the latest survey from TIAO. It's vital that you complete this survey so that we are able relay this information to the government.

Please note the survey will close on Monday April 6th at 8am so TIAO can collate and analyze the information before their weekly conference call with Minister MacLeod. Please identify that your business resides in RTO 9-South Eastern Ontario.

Thank you for your continued support and collaboration
during this difficult time.


Beth Potter From TIAO Introduces Survey 3.0


TIAO Survey # 1 Results


TIAO Survey # 2 Results




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Ontario Government 2020 Economic and Fiscal Update




2020 Economic and Fiscal Update

In an effort to draw full attention to mitigating both the health and economic fallout of the COVID-19 pandemic, the Government of Ontario has elected to delay the release of its annual Budget. 

Instead, on March 25, the government released an economic and fiscal update entitled, “Ontario’s Action Plan: Responding to COVID‑19,” which provides a one-year economic forecast and the government’s initial response plan to the COVID-19 crisis. The response plan consists of a proposed $17 billion package, with measures intended to complement the federal response. 

Note that we can expect a formal Budget no later than November 15, 2020.



The government announced plans to:

  • Defer $6 billion of provincially administered taxes (April 1 to August 31)
  • Defer $1.9 billion of Workplace Safety and Insurance Board (WSIB) premiums and expenses for employers for 6 months
  • Work with municipal partners to defer $1.8 billion in property taxes for 90 days (including the provincial education tax)
  • Postpone the 2021 property tax reassessment 
  • Retroactively reduce the Employer Health Tax (EHT) and temporarily increase the exemption from $490,000 to $1 million
  • Help support regions lagging in employment growth with the proposed new Regional Opportunities Investment Tax Credit
  • Support energy affordability for small business, farm, and residential consumers with approximately $5.6 billion towards electricity cost relief programs in 2020-21, an increase of approximately $1.5 billion compared to the 2019 Budget plan


The government announced plans to:

  • Invest an additional $3.3 billion in health care resources beyond what was budgeted last year. This includes:
    • $935 million towards the hospital sector
    • $160 million towards public health funding to support COVID-19 monitoring, surveillance, testing, and Telehealth Ontario
    • $243 million for surge capacity in the long-term care sector
    • $75 million to supply personal protective equipment and critical medical supplies to front-line staff
  • Provide $26 million in additional support to Indigenous peoples and communities 
  • Help families pay for the extra costs associated with school and daycare closures by providing a one-time payment of $200 per child up to 12 years of age, and $250 for those under 21 with special needs
  • Double the Guaranteed Annual Income System (GAINS) payment for low-income seniors for six months
  • Defer loan payments and interest accrual for six months for Ontario Student  Assistance Program (OSAP) borrowers

Read the OCC's full rapid policy update and read Ontario's Action Plan: Responding to COVID-19 (March 2020 Economic and Fiscal Update)

If you have any questions about the rapid policy update, please contact Ashley Challinor, VP of Policy

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In cooperation with partners, members, stakeholders and the office of Minister Lisa MacLeod, TIAO has today released an updated COVID-19 industry survey.

The updated survey marks a shift in focus from measuring the broad impact of COVID-19 on the industry, to measuring the specific economic impact of the disruption on the ground to help shape an economic recovery package.

The survey asks about cancellations, lay-offs and temporary or permanent closures caused by COVID-19.

The survey link is https://www.surveymonkey.com/r/HXXC9Y6

Please take a moment to complete the survey, email it to your members and share it with your partners and stakeholders.

Please put the link on your website, social media channels and any other ways you think will help drive traffic to the survey.

A larger sample size means we will paint a much more reflective picture of the economic impacts COVID-19 is having on the front-line and, in turn, a recovery plan that meets those challenges.

Please note the survey will close at 8am on Monday 23rd March so that we can collate and analyze the information before our weekly conference call with Minister MacLeod.

Please ensure that when sharing the survey you include the closing date prominently.

Thank you for your continued support and collaboration during this difficult time.

The TIAO team

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Calling All Suppliers - Help Canada Combat COVID-19

Calling All Suppliers - Help Canada Combat COVID-19



Government of Canada is seeking information from suppliers on their ability to provide products and services in support of Canada's response to COVID-19




  *   Disposable N95 masks

  *   Disposable Surgical masks

  *   Nitrile gloves

  *   Vinyl gloves

  *   Gowns

  *   Bottles of hand sanitizer

  *   Other prevention products


  *   Guard / security services

  *   Nursing services

  *   Food services

  *   Laundry services

  *   Accommodation maintenance services

  *   Personal services

  *   IT support services

  *   Other services


Fill out this form<https://buyandsell.gc.ca/forms/help-canada-combat-covid-19-submission-form> if you can provide items from the list above, or any other product or services not listed.


As soon as possible


Your local Provincial Senior Business Advisor or Strategic Account Manager

For inquiries regarding the Government of Canada Call for Suppliers

Martin Montreuil: martin.montreuil@tpsgc-pwgsc.gc.ca<mailto:martin.montreuil@tpsgc-pwgsc.gc.ca> / Tel: 613-793-3594

Alain Dorion: alain.dorion@tpsgc-pwgsc.gc.ca<mailto:alain.dorion@tpsgc-pwgsc.gc.ca> / Tel: 613-790-0974

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COVID - 19 - Resource Information from Leeds Grenville Economic Development Office


The Leeds Grenville Economic Development Office is receiving information on the impact of COVID-19 on business and our region from various sources.  We will continue to populate this page as additional business information, surveys, resources and programs become available.  Health Resources are at the bottom of this page.

See other News and Public Notices for Leeds Grenville.

Business Resources & Updates


Canadian Chamber of Commerce

FedDev Ontario

The Government of Canada is taking action to support tourism and other businesses and workers affected by the COVID-19 pandemic. You can take advantage of new investments and initiatives.  Learn more about the support available.

Government of Canada

The Government of Canada is committed to providing you with the information and support you need to make informed decisions as your business navigates through these challenges; including supporting your employees.

Regional Tourism Organization 9 (RTO9)

RTO9 strives to support the tourism and travel industry in the region by closely monitoring events that could cause significant challenges to the industry, including the Covid-19 virus.  Visit the Tourism Talk website for more support.

Tourism Industry Association of Ontario


Health Resources & Updates

Leeds, Grenville & Lanark District Health UnitLeeds, Grenville & Lanark Health Unit logo

Ontario Government

Government of Canada

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Canadian Chamber of Commerce - COVID-19: National Update

COVID-19: National Update


To help you prepare for and manage through a potential COVID-19 escalation in Canada, we've prepared a guide to assist in business planning and continuity efforts. Our COVID-19 web page also has a number of other timely resources.

As an additional resource for Canadian businesses, our partners at EDC are hosting a FREE webinar on Thursday, March 12 from 1:00 p.m. - 2:00 p.m. ET. to help you learn how COVID-19 is affecting global trade and how businesses can be protected. 


Register Now

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Advocacy Alert!!! Letter to MPP Steve Clark - 2020 Ontario Economic Report & Inaugural Small Business Friendliness Indicator

March 5, 2020


MPP Steve Clark

100 Strowger Blvd

Brockville Ontario

K6V 5J9


SUBJECT: 2020 Ontario Economic Report and Inaugural Small Business Friendliness Indicator


Dear MPP Clark

On February 26, the Ontario Chamber of Commerce (OCC) and the
Brockville and District Chamber of Commerce released our fourth annual Ontario Economic Report (OER).


The Brockville and District Chamber of Commerce is a proud member of the OCC and we are pleased to present you with this landmark document which will lead the dialogue on business and the Ontario economy as well as inform important public policy decisions for a stronger province.


As the Ontario Chamber of Commerce’s flagship report, the OER provides key insights into the province’s diverse business community with the goal of informing future public policy to create a more competitive and prosperous Ontario. The research contained with the OER highlights the year ahead and year that was, offering a unique lens on the economy.


This year, we have gauged the temperature of business through the Business Confidence Survey (BCS), benchmarked small business competitiveness with the Small Business Friendliness Indicator (SBFI), and examined regional growth projections in the Economic Outlook.


This report provides a snapshot of key issues to Ontario and Brockville and area business communities and looks ahead to how we can move forward to ensure collective business prosperity. 

If you have any questions, please feel free to reach out. We would be happy to meet with you to discuss this document at anytime.


Best regards,


Pamela Robertson

Executive Director

Brockville and District Chamber of Commerce

Email: pjrobertson@brockvillechamber.com

Phone: 613-342-6553


Click on the link below for the full report 

2020 Ontario Economic Report 




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Mayor Jason Baker's Annual Breakfast on Feb 27, 2020



If you couldn't make the Annual Update from Mayor Jason Baker  please feel free to watch the video from Tony Hicks - The Camera Guy.

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Advocacy Alert!!! Letter to MP Barrett - Restore Rail Service

February 13, 2020


MP Michael Barrett

Member of Parliament for Leeds- Grenville-Thousand Island and Rideau Lakes

68 William Street

Suite 205

Brockville Ontario

K6V 4V5


Dear MP Barrett


We, the Brockville and District Chamber of Commerce, representing over 400 employers in our community, are writing to you regarding the blockades occurring across Canada to ask you to work with the provinces and law enforcement agencies to bring an end to the ongoing disruptions of public services and particularly to restore all rail services immediately.

In addition to preventing access to public transportation for tens of thousands of individual Canadians, these disruptions severely limit the movement of perishable foods and other consumer items, grain, construction materials and propane for Quebec and Atlantic Canada. We are deeply concerned about the damage to the Canadian economy, the unfair denial of access to transportation services for Canadian citizens, and the undermining of the rule of law.


These illegal blockades, which also affect the movement of natural resources like timber, aluminum, coal and oil, will take an increasing toll if the government does not act decisively to restore order. Factories and mines may soon face difficult decisions about their ability to continue operations, and the damage to Canadian supply chains will extend beyond our borders and harm our reputation as a stable partner in international trade.

A rail disruption of this magnitude constitutes an emergency for the Canadian economy. On behalf of the over 400 businesses represented by the Brockville and District Chamber of Commerce, we urge the government to act without further delay.





Pamela Robertson

Executive Director

Brockville and District Chamber of Commerce

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Advocacy Alert!!! Letter to Minister Rod Phillips - 2020 Budget Consultations

February 11, 2020


The Honourable Rod Phillips

Minister of Finance

Frost Building South, 7th Floor

7 Queen’s Park Cres

Toronto, ON M7A 1Y7


Re: Brockville and District Chamber of Commerce – 2020 Budget Consultations


Dear Minister Phillips,


The Brockville and District Chamber of Commerce has been the Voice of Business since 1906 and advocates on behalf of over 400 members in Brockville and area. As Brockville’s business advocate, we would like to submit our recommendation. A thriving business environment creates conditions that allow business owners to create more wealth and invest more in their local communities. These investments mean more services and programs that build strong, healthy, and prosperous communities.

We also find in some situations; East Ontario is not hear as other areas in Ontario. We appreciate the time you have taken to visit several places in Ontario throughout the Budget Consultations. We are pleased to provide the Government of Ontario with a few recommendations.

--Tax Competitive

Small businesses make up 98 percent of all Ontario businesses and 30 percent of Ontario’s provincial GDP, yet they face several obstacles to growth. As a result, Ontario has a smaller proportion of large firms relative to US states with similar industrial compositions. This limits the productivity and competitiveness of our province. Larger firms take advantage of economies of scale, invest heavily in research and development, and generate proportionally greater export value and GDP.

Ontario’s scale-up challenge is partly a result of a tax system that does not incentivize small business owners to seek out opportunities for investment and growth. Restructuring some of these taxes could boost overall productivity at little or no cost to government. In particular, the current structure of the Small Business Deduction (SBD) means companies are faced with a substantial rise in their corporate tax rate when their annual income increases above $500,000.

We encourage the Province to exempt businesses’ incremental income (additional earnings over the previous year) from the Corporate Income Tax in a given year. With this exemption in place, firms that are growing can reinvest more into their businesses. Eligibility could be restricted to target higher-growth firms by setting a threshold minimum rate of income growth over the previous year.

Helping Business Stay competitive in small jurisdictions/ Eastern Ontario

Sustained investments are needed to expand, maintain, and upgrade broadband infrastructure across Ontario. Overregulation makes this more expensive and disincentivizes telecommunications providers from making those investments.

There are many examples of provincial regulatory barriers that make it more expensive than necessary for providers to install new broadband. Some of these barriers relate to providers’ ability to access passive infrastructure, such as hydro poles. Hydro One’s distribution network spans 123,000 circuit kilometers, serving 1.4 million customers in Ontario, many in rural areas of the province. This offers a unique opportunity to leverage existing infrastructure to deliver broadband services.

Access to transportation infrastructure can be similarly problematic. Since construction is one of the main cost components involved in expanding fibre networks to rural communities, one option to save on construction is to lay conduits for fibre parallel to highways and railways while they are under construction or maintenance. While this “dig once” approach has been used in some communities within Ontario, it has yet to become standard practice.

Helping attract Labor into small jurisdictions / Eastern Ontario

The ability to recruit and retain talent is critical to our members’ competitiveness. The most effective way for workers to attain job-relevant skills training is through experiential learning opportunities, which provide job seekers with hands-on education in real workplaces. Increasing the number of experiential leaning opportunities would not only provide employers with a more capable workforce able to meet timely and job-specific needs, but also give individuals the chance for greater economic mobility.

Also, other items of concern are Residential development and controlling of the deficit. 

We look forward to hearing the outcomes of the province wide consultation in the 2020 Budget.


Pamela Robertson

Executive Director

Brockville and District Chamber of Commerce

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Aquatarium Seeking New Board Member

February 5, 2020


The Aquatarium Board of Directors is actively seeking an energetic community leader who has non-profit board experience and will help guide the organization as it grows. 

You will be excited to join a hard working team and be able to dedicate your time and energy to attend board meetings, participate in committee work and be an Aquatarium ambassador in the community for a multi year term. 


We are interested in hearing from you if:

You have been a leader on a non-profit board and are ready to bring your experience and insight to this organization

You are an experienced fundraiser and enthusiastic about sharing your skills

You have experience in finances and/or accounting

You have knowledge of biosciences 


Please email a biography of yourself and why you would be interested in joining our board to vicechair@board.aquatarium.ca by February 28, 2020

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2020 Summer Experience Program Launch


I am pleased to provide you with information about the 2020 Summer Experience Program (SEP).

The Summer Experience Program provides funding to not-for-profit organizations, municipalities, Indigenous organizations and First Nation communities to create career-related summer employment opportunities for students.

The summer employment positions must focus on activities supporting key sectors within the Ministry of Heritage, Sport, Tourism and Culture Industries and the Citizenship and Immigration Division of the Ministry of Children, Community and Social Services.

SEP employment opportunities must offer training, work experience and skills transferable to the general workforce and to future careers. The positions must focus on activities that support the key sectors of citizenship and immigration, tourism, culture, heritage and sport and recreation.

Please review the Summer Experience Program Guidelines and Terms and Conditions for information on the various Ministry priorities, to assess your organization’s eligibility and to familiarize yourself with the specific program criteria for hiring a summer student. 


FYI: Tourism priorities for SEP positions:

  • Work in the tourism sector to attract new tourism investment and provide support to tourism regions, sector associations and Indigenous tourism organizations.
  • Support product development, marketing, workforce development and investment attraction programs and services.
  • Provide tourists with educational, cultural, recreational, and entertainment experiences and opportunities.
  • Establish policies and programs that support tourism development throughout the province, 365 days a year.


All applications must be submitted online, in either English or French through Transfer Payment Ontario.


The deadline to apply for the 2020 Summer Experience Program is Thursday, February 27 at 5:00 p.m. Eastern Standard Time (EST).

Please do not hesitate to contact me by phone or e-mail if you have any questions or require clarification.


Technical support related to the Transfer Payment Ontario please contact Transfer Payment Ontario (TPON) Client Care:

  • Monday to Friday 8:30 a.m. to 5:00 p.m. Eastern Standard Time (EST).
  • Toronto: (416) 325-6691
  • Toll Free: 1-855-216-3090
  • TTY/Teletypewriter (for the hearing impaired): 416-325-3408 / Toll free: 1-800-268-7095
  • Email: TPONCC@ontario.ca


Best regards,



Blair Harris

Regional Development Advisor I Regional and Corporate Services Division

Ministry of Heritage, Sport, Tourism and Culture Industries I Ministry for Seniors and Accessibility

51 Heakes Lane, Kingston, ON K7M 9B1

Phone: (613)-531-1184 Email: Blair.Harris@ontario.ca


Please contact me if you require this email or any of the attached materials in an alternate format.


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